I just returned from a Business Class trip from San Francisco to Sydney, Australia (SFO -SYD) via Nadi. Even though this was a trip to Australia, I did go to Fiji last year to check out many of their top resorts. Those posts are here. Here are my thoughts on Fiji Airways.
DESIGN/ To me this is always important and the plane is true to it’s country, both outside and inside. From the simple brown and white logo to the colorful dresses the flight attendants wear, to the pillows and comforters supplied, it’s excellent.
FRIENDLINESS/ Pretty much at the top of the list for what you want, the crew was super friendly, especially southbound. Big smiles, always wanting to help. I’d almost say they never say no, but the crew on the return was a bit strict, almost like they had just read the manual and didn’t want to deviate from it. For instance about 4 hours outside of SFO when almost everybody was sleeping they made announcements for the duty free – and that could have waited.
SEAT COMFORT / The seats are almost lie flat – I’d say 95% so it was easy to get some rest. I’m an average size person and the width seemed a bit snug to me. The buttons worked pretty good (except on the SFO/NAN leg) so the seat moved where you wanted it to. They supplied both a duvet and a blanket, so I put the moderately comfy duvet under me with the blanket on top – and it worked. Storage wasn’t great so you needed to keep most of your stuff in the overheads.
FOOD / This was surprisingly good, including the Laucala welcome drink. Not sure it was named after the famous Red Bull owned ultra-luxury resort I went to last year, but it was excellent nonetheless and a very authentic Fijian welcome. Sorry I didn’t save the menu, but they offered a couple of choices and I ate it all. Mimosas for breakfast were fun, too.
BUSINESS CLASS LOUNGES SFO and Nadi / are both available at no extra charge. In San Francisco we were able to use the fantastic and very chic Virgin Atlantic lounge with all their fabulous drinks and meal service. Service was super friendly, too. In Nadi, Fiji Airways is redoing their lounge, and the temporary one is, while not great, at least pleasant enough with complimentary beer, wine and snacks. And in Sydney we did not have time to enjoy any services, which I think may be at the Qantas lounge, but I’m not sure.
ON TIME & MISC / All 4 flights were on-time, baggage made it, online check-in worked and all was good.
f o r m o r e i n f o r m a t i o n & t o b o o k
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