|Important Product Announcements from Regent Seven Seas Cruises
To Clients of Josh Friedman Luxury Travel, from RSSC
We are pleased to share with you some very important product announcements from Regent Seven Seas Cruises.
We are expanding our industry-leading, all-inclusive product offering to include
FREE Wi-Fi. Beginning with Winter 2014-2015 sailings, Concierge-level and higher guests will receive up to 500 minutes of FREE Wi-Fi. This enhancement is a natural evolution for our brand, which delivers the travel industry’s most all-inclusive product that includes flights, ground transfers and unlimited shore excursions to premium spirits, fine wines and gratuities. Coupled with our hallmark personalized service and spacious all-suite accommodations, we endeavor to provide your clients with a luxury cruise experience like no other. Please click here for more information on FREE Wi-Fi and stay tuned tomorrow for details on our Winter 2014-2015 launch.
We are making a multi-million dollar investment to enhance our fleet’s onboard Internet offering. We know staying in touch with family and friends while traveling is of paramount importance to your clients. That’s why we are investing in a fleet-wide Internet upgrade that will ensure that your clients have an exceptional experience whenever or wherever they connect on board.
This major upgrade, which will be completed by year-end, includes:
||Doubling the satellite bandwidth to provide considerable improvements in both the quality and speed of your client’s online experience;
||Expanding the Wi-Fi signal’s range, making Wi-Fi available throughout the entirety of the ships including all suites, public rooms and outdoor decks;
||Replacing all onboard hardware such as the modems, routers and bandwidth compression equipment with advanced technology.
We are making a change to our Seven Seas Society® loyalty program. As you know, Seven Seas Society members receive a host of exclusive and valuable rewards and benefits including FREE UNLIMITED Internet, FREE phone time, priority dining and shore excursion reservations, laundry service, FREE private transfers and more.
For your clients who are currently SILVER, GOLD, PLATINUM or TITANIUM Level members, they will continue to receive FREE UNLIMITED Internet in any suite category with no activation fees as they always have.
However, the FREE UNLIMITED Internet benefit will no longer be offered at the SILVER Level for new members who reach that level AFTER September 30, 2014. We are hopeful that by providing one full year of advance notice of this change, will give your BRONZE clients an opportunity to reach the SILVER Level (requires 21 nights) and be eligible for the current FREE UNLIMITED Internet benefit. Members who qualify for GOLD, PLATINUM and TITANIUM Levels after September 30, 2014 will continue to receive FREE UNLIMITED Internet benefits. Please click here for more information.
The upgrade to our fleet’s onboard Internet capabilities combined with this change in our loyalty program will significantly enhance the Internet experience for ALL of our guests, particularly on longer cruises.
We hope you are as excited about these product enhancements as we are. Regent Seven Seas Cruises continues to set the standard for all-inclusive luxury travel. We take pride in evolving our award-winning product offering, like adding FREE Wi-Fi, to consistently exceed the expectations of your clients who are looking for The Most Inclusive Luxury Cruise Experience in the world.
As always, thank you for your continued support.
Randall Soy, CTC
Executive Vice President, Sales & Marketing
Regent Seven Seas Cruises
8300 NW 33rd Street, Suite 100, Miami, FL 33122, USA